BENEFITS OF PERFORMANCE EVALUATION IN THE EMERGENCY SERVICE OF THE PARAÍSO TEACHING MEDICAL CENTER, C.A.

Abstract

The objective of this work was to analyze the benefits of performance evaluation in the emergency service of the Paraíso Teaching Medical Center, C.A. methodologically it is quantitative, non-experimental, transversal, field, descriptive. Data collection was carried out through the application of the designed instruments, using specific study methods, techniques and tools. The results regarding "the benefits for the boss as a people manager" show a lack of objectivity caused by the lack of suitable communication processes, even when they manage adequate guidelines for the development of the department; Regarding “benefits for the person”, the results reveal that employees have knowledge of real performance in their work, this encourages introspective reflection, thus obtaining a clear vision of their strengths and areas for improvement; Regarding “benefits for the organization,” performance evaluation allows the sustainable growth of the organization to be aligned with existing needs, establishing strategies that improve its performance in order to guarantee adequate decision-making for its development. It is concluded that the organization gives the employee the opportunity to know their real performance, so they have the benefit generated by the evaluation process; likewise, it is confirmed that this process promotes sustainable growth and recognition of the staff's potential. Based on the above, it is recommended to begin a reduction process of the evaluated personnel, focusing on the importance of said process, with the purpose of aligning the individual interests of the collaborators with the company.